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Questions
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Do you have a money back guarantee?
Zipium gives our new customers a 30-day money back guarantee on managed shared hosting and reseller hosting solutions. This refund does not cover...
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What forms of payment do you accept?
Zipium Web Services accepts all major credit cards (VISA, MasterCard, American Express) and also Paypal and check payments.
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Do you provide SSH/Shell Access?
We do not allow SSH access on any of our customers’ accounts. This policy is strictly enforced with no exceptions allowed. This is to ensure...
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Do you provide SMTP services?
Yes, but we recommend using your ISP’s SMTP server for outgoing mail. While we support SMTP services it is up to your ISP whether they will...
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Can I upgrade from one plan to another?
Yes, we offer easy upgrading from one plan to the next. Once you have your account with Zipium you simply submit a support ticket asking for the...
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How long will it take for my account to be setup?
In most cases, all accounts are set-up with-in 24hours of the purchase being verified. We use this time to run fraud checks on the submitted account...
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What currency are your prices listed in? Do you accept international orders?
We have our prices currently displayed in Canadian Dollars (CAD) to cater to our main client base in our home country of Canada. We accept clients...
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Where will my website be hosted?
Our web servers are located in the One Wilshire facility in Los Angeles, CA, USA.
One Wilshire's telecommunications base provides an unparalleled...
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What happened to Foster Studios?
Zipium Web Services used to be operated under the business name of "Foster Studios". We recently went through an overhaul of our product offerings...
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